Welcome!

 

Customer Support

Natural Products Shopping Customer Service

Shipping & Delivery

Standard Shipping is defined as either U.S. Postal Service Priority Mail, UPS SmartPost or UPS ground depending on weight and package size to the United States including: Alaska, Hawaii, Puerto Rico, Virgin Islands, PO Boxes and APO Orders unless otherwise specified.

Our primary provider of shipping service for Next Day and Second Day shipping options is UPS. Next Day and Second Day orders received after 2 PM Central Time may not be processed until the following day. Our shipping notification email will inform you of how your package was shipped.


Shipping Policy

Standard Shipping is U.S. Postal Service Priority Mail, UPS SmartPost or UPS ground depending on weight and package size to the United States including: Alaska, Hawaii, Puerto Rico, Virgin Islands, PO Boxes and APO Orders unless otherwise specified.

Our primary provider of shipping service for Next Day and Second Day shipping options is UPS. Next Day and Second Day orders received after 2 PM Central Time may not be processed until the following day. Our shipping notification email will inform you of how your package was shipped.

Order Total Standard Delivery Second Day Delivery Next Day Delivery
Less Than $50.00 Flat Rate $5.95 $15.95 $22.95
Between $50.00
and Over
Free Shipping
(continental US Only)
$15.95 + 5% of Order Total $22.95 + 8% of Order Total
Time to destination 2-5 Business Days 2 Business Days 1 Business Day
Orders are generally shipped within one business day.
Orders with Standard Delivery method are shipped best shipping method (Priority Mail, UPS SmartPost or UPS Ground ) as determined by our shipping software.
Second day or Next Day Delivery method is typically UPS
PO and APO addresses are accepted with standard delivery only
There is no second day or Next day delivery to PO boxes or APO addresses
Extra Charges May Apply to Alaska, Hawaii, Puerto Rico and The Virgin Islands

In rare instances, there may be additional shipping charges for orders containing heavy merchandise that is very expensive to ship (i.e. gallon bottles of shampoo, etc.). If additional shipping charges are applicable, you will be contacted by a customer service associate before your order is processed informing you of the additional charges.

 

 
Privacy & Security
See Privacy Policy.
Returns & Replacements
Natural Products Shopping guarantees your satisfaction on all your purchases. If you are not satisfied with your purchase, In the US call: (877) 263-9456 outside of the US call (262)889-8581 within 30 days of receipt to get an Authorization Number to return the product. We will refund the full purchase price of the product, however, we cannot refund the cost of shipping it back to us.